Terms of Service

1. This agreement

These terms apply when you use AussyPrompt™, including the website, academy, Command Engine, AussyPrompt ONE and the student, tutor and business portals. By creating an account or using the service you accept them. Our Privacy Policy explains how we handle your personal information.

• Run by: Austin Moyo, trading as AussyPrompt
• Physical address: 128 Starling Street, Lenasia, Johannesburg, 1827
• Phone: +27 73 622 4224
• Email: support@aussyprompt.com
• Website: aussyprompt.com

Nothing in these terms takes away rights you have under South African law, including the Consumer Protection Act, 2008 (CPA) and the Electronic Communications and Transactions Act, 2002 (ECTA).

2. Your account

• You must be 18 or older, or have a parent or guardian's consent and supervision.
• Give accurate details, and keep them up to date.
• An account is for one person. Keep your password private, and tell us if you think someone else has used it.
• You're responsible for what happens under your account, unless it happens because of our own failure.

3. Business and team accounts

• If you open a business account, you confirm that you may act for that business.
• The owner holds the team plan and is responsible for its payments and for who they invite.
• Team members use their own accounts. The owner can see their progress and practice activity, and can remove them from the team.
• If a team member leaves, or the owner closes the business account, the member keeps their own account and progress, but no longer has the team plan.

4. Plans and payment

• Current plans and prices are on our pricing page. Prices are in South African rand.
• Paid plans renew automatically by PayFast debit for the billing period you chose, until you cancel.
• If we change the price of your plan, we'll tell you before the change applies to your next renewal, and you can cancel before then.
• If a payment fails or is reversed, we may limit your access to paid features until it's settled.
• Premium courses sold separately are a once-off payment, and you keep access for as long as you have your account and we offer the course platform.
• Live AI credits expire on the date shown in your portal, and each live run uses credits as explained when you buy them.

5. Cancelling

You can cancel your plan at any time under Billing in your portal. Cancelling stops the next debit, and you keep access until the end of the period you've paid for. After that, your account moves to the Free plan.

6. Refunds

Your cooling-off right. If you buy as an individual, ECTA generally lets you cancel an online purchase within 7 days without giving a reason, and we'll refund what you paid within 30 days. This right doesn't apply once, with your consent, a service has started within those 7 days, or in other cases ECTA excludes.

Everything else. We don't refund part-used billing periods when you cancel, or when you delete your account. If something we sold you doesn't work as promised, or you were charged by mistake, contact support@aussyprompt.com and we'll put it right, as the law requires.

7. Refer & earn and your wallet

• You earn 15% of what someone you refer pays in their first 12 months, if they create a new account within 30 days of clicking your link.
• You can't refer yourself. We may cancel commissions earned through fake accounts, spam or misleading promotion.
• Each commission is pending for 14 days. It's cancelled if the payment is refunded or reversed.
• You can spend your available balance on AussyPrompt, or withdraw it to a South African bank account once it reaches R600.
• You're responsible for declaring your earnings and any tax on them.
• Any balance left in your wallet is lost when your account is deleted, so please withdraw it first.

8. Using the service fairly

You agree not to:

• break the law, infringe anyone's rights, or use the service to harass, defraud or mislead people;
• create harmful content, including malware, or content that sexualises children or promotes violence or hatred;
• enter other people's personal information without a lawful reason;
• share your account, or resell or copy our courses, commands or other materials;
• try to break into, overload, or get around the limits or security of the service;
• cheat on assessments, or submit someone else's work as your own.

9. AI output is yours to check

AI can be wrong, incomplete or out of date, even after our automatic checks. You must review all output before you use it or rely on it. It isn't legal, financial, tax, medical or other professional advice.

What ONE produces is a plan and files for you to build with, using your own accounts on tools such as app builders, databases and hosts. You're responsible for testing what you build, for its security, for handling your own customers' data lawfully, and for the costs and terms of those tools. We don't control them. Some links to them may be referral links, which may earn us a commission at no extra cost to you.

10. Your content and ours

Yours. You keep the rights in what you enter and submit. You allow us to store and process it to provide the service, including sending it to AI providers when you use live AI, and to show it to the people it's meant for. As between you and us, you may use the output produced for you as you wish, subject to these terms and the law.

Ours. Our courses, commands, command language, guides, software, branding and the AussyPrompt™ name belong to us or our licensors. You may use them for your own learning and work while you have access. You may not copy, publish or resell them.

11. Certificates

Certificates show that you completed our requirements. They aren't a government or university qualification unless we say so in writing. Anyone can check one on our verification page. We may revoke a certificate earned by cheating or through false information. Deleting your account removes your certificates, and they'll no longer verify.

12. Tutors and coaches

If you teach on AussyPrompt™, you confirm that you have the rights to what you upload, and you allow us to host it and show it to students. We may review, change or remove courses that break these terms. Courses you teach may stay on the platform for the students taking them if you leave. Any payment for teaching is agreed with you separately in writing.

13. Closing or suspending accounts

You can delete your account at any time on your account or profile page. Our Privacy Policy explains what happens to your information.

We may suspend or close an account if you seriously or repeatedly break these terms, if we must by law, or to protect people or the platform. Where it's reasonable to do so, we'll warn you first and give you a chance to fix the problem.

14. Changes and availability

We keep improving the service, so features and courses may change. We work to keep it running, but it may sometimes be unavailable, for example during maintenance or when a provider we rely on has a fault. If we stop offering something you've paid for, we'll tell you in advance and give a fair remedy for the unused part.

15. Limits on our responsibility

Please read this section carefully, because it limits what you can claim from us.

• As far as the law allows, we aren't liable for indirect losses, such as lost profit, lost business or lost data, or for loss caused by AI output you used without checking it, or by third-party tools.
• As far as the law allows, our total liability for any claim is limited to what you paid us in the 12 months before the claim.
• These limits don't apply to loss caused by our gross negligence or deliberate wrongdoing, or to any rights the CPA or other law doesn't allow us to limit.

16. Changes to these terms

We may update these terms. We'll change the date at the top of this page, and we'll tell you in the portal or by email before an important change takes effect. If you don't agree, you can cancel and delete your account before then.

17. South African law and disputes

South African law governs these terms. If you have a complaint, please contact support@aussyprompt.com first, and we'll try to resolve it with you directly. You also keep your right to go to the National Consumer Commission, the Consumer Goods and Services Ombud, or a South African court.